FOR IMMEDIATE RELEASE:

GE Capital Selects Resonate Solutions to Assure E-Business Service Levels
Resonate Extends Leadership of Active Service Level Management for Financial Services

SUNNYVALE, Calif., Sept. 25, 2001 — Resonate Inc. (NASDAQ: RSNT), the leading provider of active service level management solutions for e-business applications, today announced GE Capital has selected Resonate solutions to ensure the high availability and performance of their e-business transactions. GE Capital is among many leading financial services organizations that rely on Resonate technology for service level assurance of their online services.

With the advent of online products and services, financial institutions have been forced to deploy secure platforms to enable the exchange of critical financial information in a matter of seconds. Real-time account information and financial transactions need to be available 24 hours a day, seven days a week, placing an increased amount of pressure on IT managers responsible for infrastructure supporting these applications. The Resonate Commander Solutions™ uniquely manage the end-user experience while proactively resolving problems in the e-business infrastructure. Resonate Commander Solutions monitor and take real-time control to avoid any network, systems or application failures during a transaction which can cost financial services institutions money as well as customer confidence.

More than 1300 financial services institutions benefit from Resonate technology including Bank of America, Barclays Bank, Bank Of Montreal, Bank of Tokyo, Charles Schwab, Chase Manhattan Corporation, CIBC, Citibank, Discover Brokerage, E*Trade, Fidelity, GE Capital, Lehman Brothers, Nextcard, Southwest Securities, Standard & Poors and TraderForce. Resonate customers include Citibank, JP Morgan Chase, Bank of America and First Union, four of the five largest banks in the United States (measured by total assets. Source: SNL Securities, company reports and press releases, Pacific Crest Securities). Resonate technology powers more than 58% of all online brokerage accounts provided by Resonate brokerage customers. (Source: IDC, February 2000).

"Resonate's leading market penetration of the financial services segment validates the quality and effectiveness of the Resonate Commander Solutions, " said David Guercio, vice president of Sales and Services, Americas. "Many of the world's largest and most successful financial services institutions are Resonate customers. These companies demand the best active service level management solution available to ensure the service levels and performance of their mission-critical transactions and they are choosing Resonate."

About Resonate
Founded in 1995, Resonate is the leading provider of application performance management solutions for business-critical application environments. Hundreds of customers worldwide including AT&T, AIG, Bank of America, Charles Schwab, Chase Manhattan Corporation, Citibank, DoubleClick, Eastman Chemical, E*TRADE, FedEx, France Telecom, Nippon Steel and UBS PaineWebber among others, rely on Resonate solutions. Resonate has strategic partnerships with industry leaders including BEA Systems, IBM, and Sun Microsystems.

Resonate is headquartered in Sunnyvale, California.

For more information on Resonate, visit http://www.resonate.com.

Note to Editors: Resonate is a registered trademark and the Resonate logo, Resonate Commander Solutions, and Keeping E-Business Open for Business are trademarks of Resonate Inc. All other trademarks are the property of their respective owners.