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RESONATE GLOBAL DISPATCH™: Providing Availability and Performance for Geographically Distributed Applications

Resonate Active Service Level Management Solutions

Resonate delivers the first active service level management solutions for e-business applications. By combining real-time monitoring with policy-based control, Resonate Commander takes automated corrective action to ensure maximized service levels of a buisness-critical application. Resonate solutions ensure service levels of buisness-critical applications, providing high availability and performance while leveraging existing infrastructure investments.

Resonate Global Dispatch™

Resonate Global Dispatch is a WAN-based, multi-site, service level control solution that provides high availability and optimum performance for geographically distributed e-business applications. It enables multiple, dispersed points of presence (POPs) to act as a single, highly available system and directs user requests to the site best able to maximize service levels.

Additionally, it can enhance user experience by routing each user to the POP with the content most relevant to their needs. Global Dispatch can also direct intranet users to the POP closest to their location to minimize WAN costs.

Global Dispatch facilitates deployment of redundant sites because its intuitive, easy-to-use GUI makes it quick to configure new sites. User requests are directed to and maintained at one site until data is synchronized across other sites, which greatly simplifies content and database replication across POPs.

High Availability and Maximum Performance

Global Dispatch ensures the highest uptime of geographically dispersed e-business applications through its distributed intelligent software agents that monitor and control e-business traffic across a WAN. It provides automated disaster recovery by continuously monitoring all POPs for failures and immediately routing user requests to the most available site. Moreover, Global Dispatch utilizes site and network performance metrics, including network delays, server activity and service availability, to determine which site can respond to a request most quickly at any given time. It then routes the request to the best POP, improving the user's experience. All of this is done automatically and in real-time.

Global Dispatch Easy-to-Use Graphical User Interface (GUI)

Global Dispatch Easy-to-Use Graphical User Interface Screen

Personalized User Experience and Reduced Costs

Global Dispatch's group-level personalization functionality and directed traffic tables give enterprises the flexibility to direct users to specific servers and applications for tailored content or to reduce WAN charges. Users are identified by their IP address and can be routed to the site with the content most applicable to them, personalizing and enhancing their experience. For example, a request originating in Osaka, Japan, will be automatically routed to the Tokyo POP instead of one in Sydney. The user will see content created specifically for the Japanese market. Additionally, for corporate intranets, enterprises can save money by routing traffic to the site with the lowest WAN costs.

Quick Deployment and Ease of Administration

Distributing e-business applications easily and cost-effectively across globally dispersed servers is a must for enterprises today. Installation time and the complexity associated with bringing up additional sites often cause enterprises to postpone this critical deployment. Global Dispatch facilitates rapid deployment of redundant sites with its intuitive, easy-to-use GUI and its ability to be installed on existing server hardware without any network changes. This simplifies and speeds deployment in often-heterogeneous environments with no redesign of site architecture and resources. In addition, Global Dispatch's persistence capabilities ensure that incoming user requests between site synchronizations are assigned to the same site that handled previous requests from that user. User interaction consistency is maintained while content and database replication is simplified. Data can be batched at selected intervals, greatly reducing the complexity, costs and administration burden that come from continuous data synchronization. After site synchronization has occurred, user requests are once again directed to the most suitable POP.

Features Benefits
Automated Disaster Recovery Only routes requests to available POPs to ensure high uptime
Configurable Scheduling Based on WAN Latency, Site Load, or Weighted Round Robin Intelligently directs requests to the POP best suited to respond for improved user experience
Multiple Schedulers and Agents Ensures high availability and responsiveness
Multiple IP Address Return Provides backup IP address support if initial site is not available
Latency Cache Provides quick look up of latency measurement to improve performance
Advanced Statistics Including Site Health, Average DNS Response Time, Site Load, and Site Hit Rate Allows optimization of traffic flow to improve user response times; allows proactive management of multiple sites
Policy-Based, Real-Time Controls Global Dispatch can be dynamically reconfigured based on availability and performance policies
"True" End-User to Site Latency Measurements Provides the most accurate measurement of network latency between the end-user and a POP
Directed Traffic Tables Assigns and directs user requests to predefined POPs for more personalized user experience and/or reduced intranet WAN costs
Persistent Session Support and "Sticky" Session Failover Assigns user requests to the same POP that handled the prior request so that server databases across sites need only be synchronized periodically, avoiding the high costs of real-time data synchronization
Works with Existing DNS Servers and Any Local Traffic Management Ensures fast and easy deployment within heterogeneous environments
Shadow Mode for Testing and Tuning Before Deployment Allows testing before going "live" with a redundant site for seamless integration into existing environment
Java-Based Graphical User Interface (GUI) Enables remote administration and easy configuration
Global Dispatch Specifications
Supported Platform Servers
  • Windows NT
  • Windows 2000
  • Solaris
  • HP UX
Supported Platform Agents
  • Windows NT
  • Windows 2000
  • Solaris
  • HP-UX
  • Linux
  • AIX
Minimum System Requirements
  • 5MB Disk Space
  • 32MB System Memory (RAM)

For more information on how Resonate can help you guarantee the end-user service levels of business-critical applications while cutting operating costs, contact a sales representative at or 408-545-5535.

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