Support — OEM Support
If you have purchased your Resonate software through one our OEM partners listed below, you must contact their Technical Support organization directly. All of the applicable contact information has been listed below.
If you wish to use Resonate Technical Support, there will be a per-case charge unless you have purchased an annual support contract. If you have not yet purchased an annual support contract and would like to receive 24x7 support through Resonate (for Resonate products only), please call 877-Resonate or email .
Visit Resonate's support offerings for more information.
| General Information | Technical Support Information |
|---|---|
| Extreme Networks | Phone: 1-800-998-2408 Web: Services and Technical Support Mail: support@extremenetworks.com |
| Siebel Systems | Phone: Please refer to your Siebel support contract Web: Support Web Email: support@siebel.com |
| Vignette Corporation | Phone: Please refer to your Vignette support contract Web: Customer Care and Technical Support Email: Please refer to your Vignette support contract |
| Whale Communications | Phone: 1-877-65WHALE Email: support@whale-com.com |